Guest Reviews

When I called prior to arrival the support was very efficient and all my questions were answered.

Great place for families as the access to the beach is right out the back door. The property would easily hold two families of 4. Sunsets are the best, and the beach is not crowded.

This was my third time staying at West End and the location and grounds are still outstanding!

Everyone was knowledgeable, polite, and easy to work with!

My fianc and I both had a wonderful time and we enjoyed every minute staying at the palms

Everyone was extremally professional and friendly.

If I could leave 10 stars I would. Absolutely perfect experience!

Loved the property! Quiet and so close to the gulf!

Ryan was great when I had questions about the house.

I will like to return again in a few years and bring my family with me again. Thank you for opening your home to us.

Our only interactions were upon arrival and our service call. Both interactions were pleasant, although the service call did not yield a solution.

It is a beautiful home, obviously in transition, as the new owner is in the process of replacing furniture and possibly upgrading. The location is perfect for both beach access and proximity to Captiva Village. The one floor plan is fantastic, and the openness provided a great opportunity for family interaction. The pool area is very inviting and private, and we enjoyed it immensely. We would definitely rent this home again.

Beautiful property that helped make our family vacation memorable!

prompt and always answered the phone or got back to me

Overall excellent experience

We always had timely responses to our questions. Thank you.

We thoroughly enjoy the solitude of the property, the old Florida feel, and its access to the Tradewinds beach. Our idea of a perfectly relaxing getaway!

Excellent! No issues at all! Friendly staff.

Wish we could have stayed longer! The house was well appointed and had everything you need for a beach vacation! Will definitely stay again!

Ryan was very accommodating when we needed to reschedule our dates because of covid.

The property is absolutely gorgeous. The pool is warm and very clean as well.

Very nice and polite

Highly recommend this unit.

Our stay was great. We did make most of our meals there but did check out a couple of restaurants Lots to explore in the area or just hang out at beach or pool. We only did beach as too many kids at pool and not as lot of parental supervision.

No problems!

Had a wonderful time; can't wait to visit again! Thank you! :)

Appreciate the quick response to our issues.

We love this house. Its our second time renting it. We are two families vacationing together and it was very comfortable for everyone. The bed/bath layout is perfect for us. There are plenty of extras like beach towels, beach chairs, bikes, games and puzzles to provide something for everyone. The week went by far too quickly.

It was seamless and easy.

The house was immaculate upon arrival, very easy to follow the link sent to get into house and house was ready for us to move in for the week. Overall, a great vacation and would stay at this house again.

We have stayed many times at Pointe Santo. We especially love the 4th floor units with the roof top area to sit and lay out, yet still see and hear the ocean.